New Consumer Protection Law – An Overview (Consumer Protection Act 2019) II उपभोक्ता संरक्षण अधिनियम 2019- मुख्य बातें II

Dear Sir,

Please find below YouTube video link on II New Consumer Protection Law – An Overview (Consumer Protection Act 2019) II उपभोक्ता संरक्षण अधिनियम 2019- मुख्य बातें II

CPA 1986 Vs CPA 2019 (w.e.f. 20 July 2021)

Central Consumer Protection Authority (CCPA)

e-commerce entity –Information, Complain redressal

Product liability

Simplifying the consumer dispute adjudication

Alternate Dispute Resolution mechanism of Mediation

No fee for filing cases upto Rs. 5 lakh.

Electronically filing of complaints

Punishment by a competent court for manufacture or sale of adulterant/spurious goods.

Regards,
Bipul Kumar

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