Dear Sir,
Please find below YouTube video link on II New Consumer Protection Law – An Overview (Consumer Protection Act 2019) II उपभोक्ता संरक्षण अधिनियम 2019- मुख्य बातें II
✅ CPA 1986 Vs CPA 2019 (w.e.f. 20 July 2021)
✅ Central Consumer Protection Authority (CCPA)
✅ e-commerce entity –Information, Complain redressal
✅ Product liability
✅ Simplifying the consumer dispute adjudication
✅ Alternate Dispute Resolution mechanism of Mediation
✅ No fee for filing cases upto Rs. 5 lakh.
✅ Electronically filing of complaints
✅ Punishment by a competent court for manufacture or sale of adulterant/spurious goods.
Regards,
Bipul Kumar